Version 1.0 · Last updated July 5, 2026 · Harbor Office, Inc.
As a Founding Pilot practice, you receive Harbor free of charge for twelve (12) months from the date your practice is activated (your AI receptionist answering your practice line). This includes the Harbor platform as offered at your signup tier — AI receptionist, scheduling, intake, and practice tools — plus white-glove setup. No credit card is required and no payment obligation is created by these terms.
Your feedback is the point of the pilot. You agree to make a reasonable effort to join a brief (~10-minute) feedback call every other week, and to tell us when something is broken, confusing, or missing. If Harbor earns it, we may ask for a testimonial — always optional, and never published without your approval.
At the end of the twelve months, you choose: subscribe at the locked Founding rate of $99/month (versus the $449 standard rate) for as long as your subscription remains continuously active — or simply walk away. Nothing converts automatically and you will never be charged without affirmatively subscribing and providing payment details. The Founding-rate lock covers the features included in Harbor at the time you subscribe; new product lines and usage-based components may be billed separately, per the Terms of Service.
Either you or Harbor may end the pilot at any time, for any reason, with written notice (email is fine). If the pilot ends, we will provide export of your practice data and handle Protected Health Information per the return-and-destruction provisions of the Business Associate Agreement.
Free does not mean less protected. The Business Associate Agreement, Privacy Policy, and Terms of Service apply in full during the pilot, including all HIPAA safeguards, encryption, audit logging, and breach-notification obligations.
These Pilot Terms supplement (and where they conflict about pricing during the pilot period, supersede) the Terms of Service. Pilot seats are limited and offered at Harbor's discretion. Questions: chance@harboroffice.ai.